Contact
One address reaches us: warmup@drskin-us.com. It is read by the people who write these pages.
What we can answer quickly
Which of two cuts sits closer. What a pack actually contains. Whether a piece runs to 3XL. What the fibre content is on a particular layer. Which of the winter pieces is the fleece-lined one and which is the summer knit with the same name. Anything printed on a page here, we can explain in a sentence.
What we cannot
Where your parcel is, whether it can still be changed, and what a refund looks like. Payment, delivery and returns happen at checkout with our retail partner, not on this site. That thread has to go to them, because they are the only ones who can see the order.
If a figure here is wrong
Send the page and the figure. A wrong number is corrected on the page rather than argued about in a reply, and how the catalogue gets refreshed is written out on how we update the catalogue.